To provide proper therapy at every subsequent session it is the client’s responsibility to always inform the therapist of new and existing health conditions.
Appointments will be confirmed the day before the scheduled massage via email.
I know that your time is valuable and your appointment time is reserved solely for you. Only if you cancel or reschedule with sufficient
notice can I refill your time with another client. I must therefore request that you provide 24 hours notice or that you send a friend or
relative in your place. Otherwise, you will be charged for the session.
Please arrive for your session a few minutes prior than your scheduled appointment to allow time to discuss any new changes.
New clients should allow up to 15 minutes before the massage to discuss any health issues with the therapist.
If you are late for your massage appointment you will be provided as much time as available within the scheduled time slot.
You will, however, still be charged the full amount for your scheduled session.
Payment is due prior to service. Cash, checks, credit and debit cards are accepted.
Please make checks payable to SERENITY MASSAGE. Invoices will be sent via email to secure appointment deposit. Remaining due upon completion of massage.